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Thank you for shopping at KARAY MURAGE

If you have any complaint about the accessory delivered to you, kindly not you have 5 days to return the accessory from the date you received it.

Eligibility for the return:

  1. Item should not have been purchased on a SALE
  2. Item should be unused and in the same condition that you received it
  3. Item should be in its original packaging
  4. A receipt to show the proof of purchase


On receiving the item, we will have it inspected and get back to you on its status. Once it is approved, you will be eligible for store credit. This means you will be able to make another purchase on KARAY MURAGE online, with a credit amount equal to the price of the returned item.

We do not give cash refunds.

You are responsible for the cost of shipping back the item.

For more information and clarifications, feel free to contact us on:

+254 715 091 802